Shipping & Returns

 
Please read the policy carefully before placing an order.When the transaction has gone through, we are committed to your complete satisfaction according to the following clauses:
 
1. Shipping methods 
We offer Fast Shipping internationally and great service! Generally we use International Express Service for all international delivery,about 5-15days to receive them.If you want to ship via TNT,UPS,DHL,Fedex. please contact us.The premise is the goods you ordered should be over 21kgs. But TNT,UPS,DHL, Fedex are more expensive,we are sorry that you should pay an extra shipping cost,pls contact us thanks.
 
 
2.Tracking your order 
We will prepare and send out your order within 1-2 workdays after getting the payment,and then it takes about 5-8 days for the door to door delivery. It might take longer possiblely because of the sorting centre, custom, post office,or some other matters else.
We will email you the tracking number together with the site where you can track the status of your package after the order has been dispatched.
 
 
3.Insurance 
We offer shipping Insurance to protect your package against any lost or damaged shipments. Over 99% of the items will be delivered safely.You don't need to pay extra money for the insurance, the shipping company will be responsible for all the items they undertake. In case your item get lost or or held at your custom, we will reship your order immediately.
 
 
4.Order Cancellation 
Cancellation of an order must be requested before the order has been dispatched.It will incur cancellation fee, which is a 20% of the total order amount. Usually the order is arranged into the packing and delivery process within 6-10 hours after order confirmation. Therefore, customers should check order details and make decisions over careful consideration,hoping you can understand in this key point.
 
 
5. Exchange & Return 
We are committed to your complete satisfaction. If you are not satisfied with our products, we will be happy to accept a return.
If you want to return or exchange your purchase, you should contact us within 10 days from the date you receive it. After the time frame, we do not accept any return. 
Please contact us for the returning address, which is different from the address on the parcel we send to you,and ensure your returned items in original packaging including all accessories, tags, not worn, altered or washed and can be resold.
We do not cover the shipping cost of returns or exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. Additionally, We recommend that you add tracking and insurance when sending items to us for your own protection, as we cannot be responsible for lost shipments. We will refund you after we receive your items.Please understand the original shipping and handling fees are non-refundable. 
If you have any questions, please do not hesitate to Contact Us.
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Welcome to our store online DiyDesignCases.com. Shop Cool Diy Design Iphone 4|4S|5|5S|5C|6 Cases/covers And Samsung Galaxy S3|S4|S5|Note 2|Note 3 cases/covers,You can give any pictures to our customer service to diy your phone. They are Made from durable 100% plastic. Image printed using crystal clear enamel coating for long lasting effect. Easy to install and remove,no any tool needed. .Buy Diy designer Iphone cases or Samsung COVERS for yourself or your friends,family as gift is best.Maybe make an wholesale Iphone cases or Samsung COVERS,then retail, it must get best seller,get biggest profit.Come on make order now!